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Community guidelines

A space for resonance, not reaction.

v0.1 · last updated 2026-05-19 · draft — pending solicitor review

Heads up: today, EmotiVault is private by default — your Vault is yours alone, and nothing you write is shared with anyone. Echoes, the optional shared space described below, is something we’re designing for the future. These are the guidelines it will launch under.

Why Echoes will exist

Echoes will be a slow, opt-in social surface — it isn’t live yet. The idea: once a day, Aurelia poses a single question. Everyone who answers writes a short echo — 200 characters for feelings, 360 for ideas. You’d see each other’s echoes and could press a single button (“I felt that” or “I’d use this”), and that’s it. No comments. No replies. No threads. No followers.

The point of this space is to feel less alone in the small private moments — and to give us feedback on the product. It is not a replacement for therapy, and we are not a crisis service.

What we ask of you

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Speak from your own experience.
Echoes about your own feelings, walks, weeks. Not generalisations about other people, not advice you didn't earn the right to give.
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No hate, no harassment, no slurs.
Posts containing hate speech, threats, or harassment will be removed and accounts will be suspended. We use automated pre-screening; we also rely on you to report what we miss.
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Don't share identifying details about other people.
Names, addresses, workplaces, identifying photos — your story is yours, theirs is theirs. Aurelia will gently anonymise identifying details if it catches them.
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No promotion, no spam, no recruiting.
If you're building something interesting, the Ideas tab is the right place to talk about how we could collaborate. Sales pitches and DM-fishing get auto-collapsed.
·
One reaction button means one reaction.
We don't have likes, upvotes, comments, or replies. This is intentional. Don't try to game it.

If something heavy comes up

EmotiVault is not a crisis service. If you’re in immediate danger, please call 999. If you need someone to talk to, the Samaritans are at 116 123, free, any hour.

If you write an echo and Aurelia detects something concerning, it will hold the post off the feed and open a private chat — you can still talk to Aurelia even if you don’t want to publish.

How moderation works

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Pre-screen.
Every echo runs through an automated check for crisis keywords, hate speech, and obvious spam before it goes live. Most echoes publish in under two seconds.
·
Reports.
Every echo has a three-dot menu with a 'report' option. Aurelia reviews flagged posts within 24 hours. Repeat reports against the same account escalate to a human moderator.
·
Suspensions.
Accounts that repeatedly break the guidelines are suspended for 7 days. Severe breaches (threats, doxing) get permanent removal.
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Appeals.
If you think your post was removed unfairly, reply to the suspension email — a human reads each one.

Age and consent

You must be at least 16 years oldto use EmotiVault and Echoes — a declared under-16 date of birth is blocked at sign-up. If you’re 16 or 17, we apply extra safeguards and recommend a parent or guardian’s awareness, in line with the ICO’s Children’s Code and GDPR.

Anonymity

Echoes are anonymous by default — they publish under a temporary label like stranger-47. You can choose to show your handle on individual posts by ticking the “show my handle” box before submitting.

We retain the link between an echo and the account that posted it for moderation and your own right-to-delete. Other users never see this link.

What we retain and when we delete

Echoes auto-archive after 30 days — they become invisible to everyone except the original author. You can request deletion of an individual echo at any time, or delete your entire account in /you. We honour GDPR Article 17 (right to erasure) within 30 days.

Reach us

For moderation appeals, partnership enquiries, or anything else, write to hello@emotivault.com.

Draft notice.This page is an internal draft pending review by a solicitor for compliance with the UK Online Safety Act 2023, GDPR, and Apple App Store §1.2 (user-generated content). Do not rely on this language as final terms. The product’s commitments to safety, retention, and anonymity are sincere, but the wording will change.